Shipping policy

 

Shipping Policy

Free express delivery

We offer free tracked DHL express shipping on every order, with no minimum spend. All orders are shipped directly from Bali, Indonesia.

Dispatch and delivery

Orders are dispatched within 24 hours. Delivery typically takes 3–7 business days after dispatch.

Delivery times are estimates and may vary depending on your destination, customs processing and local courier conditions.

Duties and taxes included

We cover import duties and taxes. The price you pay at checkout includes these charges, with no additional duties or taxes to pay on delivery.

Need help?

For delivery questions or help with an order, email hello@untold-truth.com and include your order number.