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Returns Policy

Untold truth aims to ensure its customers full satisfaction. If you are not completely satisfied with your purchase, you may return your item's for a Gift Card, exchange or refund. Please note, customers refusal to pay duty tax upon arrive will not be issued a refund 

To make a return, the following conditions must be met:
• Returns must be made within 14 business days of delivery.
• The returned item(s) must be unworn and complete.
• Customers will not be refunded for initial shipping costs.

Once items are received and inspected, a refund will be issued for the returned items. If an exchange is being made, the customer will be required to purchase the desired item using store credit. We are not responsible for risk of loss or damage during return shipment.

Please contact us for further assistance with a return or exchange at: hello@untold-truth.com

(please note it can take up to 10 business for your refund to reach your bank as it can take some time for banks & credit card companies to process the refund) 

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